Igniting Workplace Enthusiasm
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Change Management

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

 
 

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